Welcome to aloevera.lk (the “Website”). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. Your privacy is important to us, and we are committed to protecting your personal data.
By using our website or services, you consent to the practices described in this Privacy Policy. Please take a moment to review this policy carefully to understand how we handle your information.
We may collect various types of information when you visit our website, including but not limited to:
- Personal Information
When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
- Browsing Information
We may collect non-personal information related to your visit to our website, including your IP address, browser type, operating system, referral sources, and the pages you access on our site. We use cookies and similar technologies to collect this data. You can control the use of cookies through your browser settings.
We use the information we collect for various purposes, including:
- Order Processing
To process your orders, provide customer support, and ensure proper delivery of products.
- Account Management
To create and manage your user account, including sending you important account-related notifications.
- Marketing
To send you promotional materials, newsletters, and offers that may be of interest to you, provided you have consented to receive such communications. You may opt-out of marketing communications at any time.
- Analytics
To analyze and improve the performance and usability of our website and services, and to better understand how visitors use our website.
- Compliance
To comply with legal and regulatory requirements, protect our rights and interests, and prevent fraud and other unlawful activities.
We may share your personal information with third parties under the following circumstances:
- Service Providers
We may share your information with trusted service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support.
- Legal Requirements
We may disclose your information when required by law, to protect our legal rights, or to comply with a court order or legal process.
- Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
We take reasonable measures to safeguard your personal information, but please be aware that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, and you use our website and services at your own risk.
You have the following choices regarding your personal information:
- Access and Update
You may access and update your personal information by logging into your account on our website.
- Opt-out
You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us directly.
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child under 13, please contact us, and we will promptly delete the information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new “Last updated” date.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: [email protected]
Thank you for choosing aloevera.lk. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.