We want you to be happy with your purchase. If you are not completely satisfied with your order, you may be eligible for an exchange or store credit subject to the following conditions:

• You must initiate the return process within 7 days of receiving the product.
• The product must be in its original, unused, and undamaged condition, with all original tags attached.
• Returns due to personal preference, sizing concerns, change of mind, or dissatisfaction are not eligible for cash refunds. Eligible items may be exchanged for another product or issued as store credit.
• Sale items are final and cannot be returned, exchanged, or refunded unless they are defective or faulty.

To begin the process of returning or exchanging a product, kindly reach out to us via the same communication channel (Facebook, Instagram, or WhatsApp) that you used when making your purchase. Inform us of your desire to exchange a specific product(s).

If your order was placed through our website, please don’t hesitate to WhatsApp us at +94771979769 with the details of the product or products you wish to exchange. We are here to assist you in every step of the process.

Once your request is approved, you will receive return instructions, including any additional information.

In the unlikely event that any items you’ve ordered from us arrive damaged, defective, or differ from what you expected, we want to make things right. Items meeting these criteria will be accepted for a full refund, and we’ll handle the courier costs, making it convenient for you.

If you request an exchange, we will process the exchange once we receive the returned product and inspect it for eligibility.

If you have any questions or need assistance with shipping or returns, please WhatsApp us at +94 77 197 97 69