We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible to return the product(s) subject to the following conditions:

• You must initiate the return process within 7 of receiving the product.
• The product must be in its original, unused, and undamaged condition, with all original tags.
• Please note that all sale items are final, and there is no exchange or refunds unless the item is defective or faulty. We take great care to ensure the quality of our products, but if you receive a defective or faulty sale item, please contact our customer support team, and we’ll be happy to assist you.

To begin the process of returning or exchanging a product, kindly reach out to us via the same communication channel (Facebook, Instagram, or WhatsApp) that you used when making your purchase. Inform us of your desire to exchange a specific product(s).

If your order was placed through our website, please don’t hesitate to WhatsApp us at +94771979769 with the details of the product or products you wish to exchange. We are here to assist you in every step of the process.

Once your request is approved, you will receive return instructions, including any additional information.

For the return shipping process, our courier service will conveniently collect the exchange item right from your doorstep and deliver it to us for a thorough assessment.

After the exchange item undergoes a comprehensive review to ensure quality and hygiene standards are met, we will promptly inform you about the status of your exchange request.

Your satisfaction is our top priority, and we’re committed to making this process as seamless as possible for you.

In the unlikely event that any items you’ve ordered from us arrive damaged, defective, or differ from what you expected, we want to make things right. Items meeting these criteria will be accepted for a full refund, and we’ll handle the courier costs, making it convenient for you.

If you request an exchange, we will process the exchange once we receive the returned product and inspect it for eligibility.

If you have any questions or need assistance with shipping or returns, please WhatsApp us at +94 77 197 97 69